What a way to begin.
We started HiFi in February of 2020 to scale our own impact for the nonprofits we love, the world-class technology we know so well, and the transformational change that we’re so good at delivering.
We’ve all been through so much since then - it’s impossible to fathom. We’re so grateful to be here, to help you grow and transform, and to leverage our expertise to make lives better.
A little history:
Melissa Hansen and Rich Nevin formed HiFi after almost 10 years together building transformative Salesforce solutions and nationally scaled program applications for Stand for Children.
Our unique approach combines people-first design with technical rigor, bridging a program’s goals to human needs through the intelligent application of technology, enabling measurable, long term organizational success.
We are committed to Salesforce because Salesforce is committed to the nonprofit community, providing the best, most cost-effective platform and ecosystem solutions on the planet.
We’re thrilled and feel so privileged to do this work.
Our Values
People come first.
We start every project with “who”; whether it’s a process or a program or a product, we look first at the people.
Expertise with curiosity.
We take pride in our deep knowledge and experience - and - we’re irrepressibly curious and hungry for more.
Technology IS the business.
Tech silos and fear lead to bad solutions, as does treating it like a cost center. Technology is part of the solution.
Bring joy, be delighted.
We take genuine joy and delight in solving challenging problems and delivering elegant solutions. We laugh a lot.
Relentlessness.
We love a good grind when it’s time. We always work smart, but we’re not afraid to accomplish an impossible task.
We care.
We sincerely care about the outcomes of each project. We care about the impact. We care about each other.
HIFI HQ | PDX | OR
We’re happy & proud to call Portland, Oregon our global headquarters.
It’s just as pretty as you think it is. The food is just as good. The people are weird (so are we). The coffee, brilliant. The wine, incredible. And the best beer in the world flows out of every street corner.
It’s a glorious wonderland and we love it.
About the Founders
Melissa Hansen
Melissa at one of her many (many) Dreamforce appearances.
Melissa is a Salesforce MVP, architect, and developer who has been building solutions in the Salesforce ecosystem since 2011. She likes well designed APIs, clean code, and a microservice approach to building big applications.
Melissa is also the VP of Curriculum Innovation at RAD Women, an organization that helps women and non-binary people working on the platform learn to code. She’s also the co-leader of the Portland Developer User Group.
She lives in Portland Oregon where she spends her spare time exploring the city, finding new hikes, looking for good books, and making the most of the incredible food, beer and wine of the Northwest.
Productive Tension, Rigor and Joy
Our superpower lies beyond our technical talents and business experience - it comes from a tremendous respect for each other and for the people and partners we work with. Our ability to harness disagreement, to humbly pursue the best solution, to grow through difficult situations, hinges on this deep respect for individuals.
And as a result, we continue to make stunning, powerful, successful solutions.
Rich Nevin
Rich has presented and been on panels at Dreamforce and events across the country.
Rich has more than a decade of experience leading solution development in the Salesforce ecosystem, focused on designing, scaling, and transforming programs with technology. Over the past 25+ years, through leadership roles across a variety of industries, Rich has honed an approach to transformational change, building strong teams and keeping one foot in the business and one foot in technology to realize visions and missions.
He lives in Portland, Oregon, where he is predictably against fascism and has retired from more than 20 seasons of coaching his kids’ sports teams.
Rich is also a co-creator, writer, actor and producer of the fictional podcast series String Theories, currently in development for its second season.
Nonprofit sprints are fun!
We’ve met friend-of-the-co Bhanu Tanaka in more cities across the country than are reasonable. Here we are after the nonprofit sprint in Long Beach. We have a good time.
The Gallery:
Melissa, when we found a poster of her on the top floor of Salesforce tower. RAD Women are so cool - this video proves it.
Here’s a blog post about RAD too!
Melissa is often on TV, but almost never watches it.
RAD Women celebrated at the Salesforce Equality Awards.
Sarah is the Patron Saint of HiFi.
Marc is taller than Melissa. Melissa has more hair than Marc. Transitive properties are irrelevant in this scenario.
Rich successfully executing world's worst dad dab at Dreamforce. Take that, kids.
Bhanu and Melissa have unique talents to really connect with the audience.
What people are saying:
“I’ve worked with the team at HiFi for years, evolving technology and data to meet complex, nationwide program demands. Most recently, they came in and helped EQTX zero-in on our most mission critical tasks. The HiFi team is amazing - they are caring, listen with intent and empathy, are not afraid of challenges, and really want to help. I know I can count on them.”
“HiFi are not only technical wizards, they are also incredible thought partners, strategists, and communicators. The breadth and depth of their unique talents is invaluable, no matter the project.”
“You’d be fortunate to get this team working on your most important program. Their solutions are strategic, creative, practical, and right on point. I’d hire them again in a heartbeat.”